A team of dedicated Magento experts is here to help you with your Magento webshop. From smaller webshop issues to bigger changes and Magento updates, we have available resources to keep your online business safe & running 24/7.
Once your webshop is introduced to your customers, it requires a lot more attention as it’s a 24/7 live product. Therefore, you should consider it’s a process what needs good nurturing in order to bring positive results.
In case you need Magento support only for direct emergency or have additional questions about using your Magento webshop, we thought of a package that will fit into your occasional support needs. This package is designed for companies that are not ready to enroll into serious Magento support program, but will need our assistance only during important situations.
With adequate support package (from Pay As You Go to Platinum), you will get not only support in direct emergencies, but also additional support for other common issues your Magento webshop may come across. Our dedicated team of experts is at your service at any time, putting your issue as priority one. Support packages are designed to keep your Magento webshop healthy 24/7.
Selected support package(s) allow you to use additional services, which include premium support for serious Magento webshops. Your business will not only run flawlessly (in terms of webshop security, updates and proper testing), but will be improved with the help of a dedicated support manager who will make sure that you achieve the best possible results with your Magento webshop.
Once your webshop is introduced to your customers, it requires a lot more attention because it´s a 24/7 live product. Therefore, you should consider it as a process that needs good nurturing in order to bring positive results.
For more information look here.
Pay As You Go (PAYG) support package ensures basic Magento issue support & free ticketing system.
Prepaid hours
0 hoursTicket Response
Same dayDedicated Support Manager
Not includedOut of office support
Not includedInstalling Magento Patches
IncludedPrice per month
€ 275
With Silver support package you get all common emergency issues covered, plus additional monthly services.
Prepaid hours
15 hoursTicket Response
Same dayDedicated Support Manager
IncludedOut of office support
1 reserved hoursInstalling Magento Patches
IncludedPrice per month
€ 1.315
Gold support package lets you rely on your Magento support partner with a dedicated support manager at hand.
Prepaid hours
30 hoursTicket Response
Same dayDedicated Support Manager
IncludedOut of office support
3 reserved hoursInstalling Magento Patches
IncludedPrice per month
€ 2.355
Full Magento support service with more available hours than the average support package & a fully dedicated team
Prepaid hours
60 hoursTicket Response
Same dayDedicated Support Manager
IncludedOut of office support
5 reserved hoursInstalling Magento Patches
IncludedPrice per month
€ 4.305PACKAGE
Prepaid hours
Support hours rate
Ticket response
Dedicated support manager
Direct support in case of emergencies
Installing Magento patches
Magento Performance Monitoring
Monthly price
PAYG
0 hours
€ 105,-
Same day
€ 275,-
(incl. 0 hrs)
Silver
15 hours
€ 85,-
Same day
€ 1.315,-
(incl. 15 hrs)
Gold
30 hours
€ 75,-
Same day
€ 2.355,-
(incl. 30 hrs)
Platinum
60 hours
€ 65,-
Same day
€ 4.305,-
(incl. 60 hrs)
Younify was an early adopter of OneStepCheckout back in 2009 and we've had a great partnership with Younify ever since
Younify has a quality reputation in the European Magento market, and trusts Fooman to deliver feature-rich, cost-effective and easy to use Magento solutions for their projects
At Younify we know that partnerships are important to the success of our customers. Together, we will help you expand your business! Throughout the years of hard work, our partner list grew along with our experience in developing Magento stores. Working closely with highly reliable partners, we guarantee a better result for your business. Vast majority of online experts are now available to you on a single page. Contact them to make your business more successful.
Experienced developers
Qualified / educated people
Low attrition rate
Good quality / price ratio
9 direct flights from and to Niš
Daily connection to western europe
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